Recruit testers for UX Research

The quality of a UX Research Study is dependent on the being able to recruit high quality respondents within your target audience. With the use of our tool to conduct user tests and remote interviews, a tester database with over 25 000+ testers across Europe we help you to recruit testers within your target audience. 

We take care of the recruitment so that you can focus on the research. In this way you can be up and running within 72 hours. 

Difficult recruitment criteria? No problem. Fill out the form below and we will let you know within one business day whether we can help you and how much it costs. 

  • We recruit testers within your target audience in less than 72 hours
  • User tests, interviews or focus groups both remote and on-site
  • Fixed fees per tester regardless of the recruitment criteria
Steps

We recruit, you do the research

Tester recruitment done by UX Researchers.

1 - Provide recruitment criteria

We will let you know if it is feasible to recruit the testers and provide you with a quotation within 24 hours.

2 - We recruit the testers

We keep you posted on the recruitment process with frequent recruitment updates from your dedicated recruiter.

3 - You conduct the research

On-site or remote? You decide. Use our tool to conduct user tests and interviews or invite testers to a location.

Request a quote

How is Consumer Needs Research conducted?

Different methodologies can be used to conduct Consumer Needs Research. In most cases, in-depth interviews are being used to gather a clear overview of consumer needs and preferences. 

The process for Consumer Needs Research can be divided into three phases. 

1 - Research Preparation
In a free UX Intake, the research objectives are discussed and advice on the research design and methodology is given. After approval of the quotation, the kick-off is scheduled. During the kick-off, the research questions and the tester profile can be discussed in detail. The interview script will be sent over within three working days after the kick-off for approval. 

2 - Research Execution
Recruitment is initiated and the in-depth interviews are conducted via the platform. All sessions are automatically recorded and made available for you to watch. In addition to this, it is possible to watch the interview through a livestream.  

3 - Analysis and reporting
The UX researcher analyses the interviews via the User Sense platform. The transcription of the interview and the research annotations will be shared with you. The most interesting fragments are merged into a highlight video as well as an extensive research report. Finally, the results are presented in an evaluation.

Typical research questions

Determine consumer needs

Is there a need for the service or product we have in mind? If so, what does this need look like?

Willingness to pay

To what extent are (potential) customers willing to pay in order to fulfil their needs??

Competitive landscape

Are customers aware of any other businesses that try to fulfil these specific needs?

Customer journey

What does the target audience's buying behaviour look like and how do they make decisions?

Proposal within 24 hours

Looking for testers? Tell us more.

We'll get back to you in 24 hours.

Most frequently asked questions

Here you will find the answers to the most frequently asked questions. Make sure you read it carefully so that you know where you stand.

User Sense has over 25 000+ qualified testers in her database, but we can reach more than 150K testers if necessary. At this stage, we are only active in European countries. 

Yes. All of our fees are inclusive of tester payouts. All testers receive a minimum of 15 Euro per test, which is transferred to their bank account after participating. 

The short answer: yes. We primarily use qualified testers to ensure there are no technical issues during the sessions. 

All testers are asked to do a short qualification test as part of the onboarding process. In this way we make sure there are not technical issues and only appprove those testers who are capable of thinking out loud and giving feedback. 

We use a variety of channels to build up our tester database. These include but are not limited to job vacancy websites, Facebook, Instagram and TikTok. In some cases we use LinkedIn to recruit B2B audiences. 

We have a strict policy when it comes to the amount of tests a tester can do. These are limited to maximum 2 tests per month to avoid that our testers are being biased. 



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